Recall Alert

             U.S. Consumer Product Safety Commission

                                Office of Communications                                                                                                        Washington, D.C.

 

 

December 13, 2011
Alert #12-707

 

Click here to view press release.

 

Handheld Massagers Recalled by Fourstar Group Due to Burn Hazard from Leaking Batteries

Sold Exclusively at BJ’s Wholesale Clubs

 

 

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC.  Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

 

Name of Product: Handheld Massage Pets

Units: About 25,500

Distributor/Importer: Fourstar Group USA Inc., of Bedford Heights, Ohio 

Manufacturers: Dongguan City Liwang Battery Co., Ltd. (battery),  and Dongguan City Qingxi Shangpin Electrical Working Shop (massager), of China

Hazard: The massager’s batteries can leak, posing a burn hazard or skin irritation to consumers.

Incidents/Injuries: The firm has received reports from five stores of the batteries in massagers leaking. No injuries have been reported.

Description: This recall involves ladybug and bee-shaped “Massage Pet” handheld massagers. The ladybugs are red and black and the bees are yellow and black. The massagers measure 3 ½ inches tall and 5 inches wide and were sold with two Kendal brand AA batteries. “Massage Pets” and “Dating code 1210A” are printed on the massager’s hangtag along with UPC 0 49696 60453 6 for the ladybug and UPC 0 49696 60454 3 for the bee.

Sold exclusively at: BJ’s Wholesale Clubs from  September 2011 through  December 2011 for about $8.

Manufactured in: China

Remedy: Consumers should immediately stop using the recalled massagers and return them to any BJ’s Wholesale Club for a full refund.  The firm is directly contacting consumers who purchased this product. The firm advises consumers not to touch the batteries or open the battery compartment.  

Consumer Contact: For more information, contact  Fourstar Group at (866) 290-6191 between 9 a.m. and 4 p.m. ET Monday through Friday or visit the firm’s website at www.fsgrecall.com/massagepets.html.

 

 

      Ladybug       

 

                                                  

                                                 Front of ladybug hangtag       Front of bee hangtag

                          

                                                     Back of ladybug hangtag          Back of bee hangtag

                                     

                                                        Kendal batteries sold with the product

 

The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.

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CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC’s work to ensure the safety of consumer products—such as toys, cribs, power tools, cigarette lighters, and household chemicals—contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

 

Under federal law, it is illegal to attempt to sell or resell this or any other recalled product.

 

To report a dangerous product or a product-related injury, go online to: SaferProducts.gov, call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (800) 638-8270 for the hearing impaired.  Consumers can obtain this news release and product safety information at www.cpsc.gov.  To join a free e-mail subscription list, please go to www.cpsc.gov/cpsclist.aspx.

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